- Shipping & Returns
Shipping & Returns
Not satisfied? No problem!
We will happily exchange, replace, or credit your purchase at the original price paid, within 30 days of the date of purchase. Merchandise presented after 30 days will be credited based on the current selling price. Returns after 60 days will not be accepted. For all returns, merchandise must be presented in saleable.
Shipping and gift wrap fees will not be refunded. If your return was received as a gift, refund will be issued through a promotion code which will be emailed to you. All items marked "Final Sale" are not eligible for return or exchange.
You should expect to receive your refund, minus return shipping charges, within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually anywhere in the world!
FREE SHIPPING on domestic orders over $50
FREE SHIPPING on international orders over $100
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
All orders are processed and shipped within 2 business days if you choose Standard shipping. Orders placed with Premium or Express shipping before 5pm ET will be shipped the next business day.